Claim procedure

1. The customer contacts Utility Line Security to report the potential claim.
   
   
2. The customer and Utility Line Security contact PWSA or the local utility provider to determine whether the reported problem is covered.
   
   
3. Utility Line Security stays in contact with PWSA or the local utility company until coverage is confirmed.
   
   
4. After coverage is confirmed, UtilityLineSecurity will dispatch our plumbing contractors.
   
   
5. Utility Line Security will communicate with the customer until the repair is complete.
   
   
6. After the repair is complete Utility Line Security will contact the customer with a follow-up satisfaction survey.